Frequently Asked Questions About Purchasing Wholesale

Wholesale customers are purchasing in bulk with the intent to resell products to the general public rather than their own personal use.

Since wholesale purchases are intended to be resold, applications from outside the rock, mineral, and fossil trade may be denied.  If your business or organization legitimately resells our products, you can appeal by contacting Stephanie Henry the warehouse manager directly at stephanie@entertheearth.com.

A username and password are required to access our online catalog.  If you are an existing user, please log in.  New customers should fill out an application by clicking on the green register button in the upper right corner of our website.

Applications are reviewed in the order in which they are received.  Approval may take up to two business days.  (The wholesale warehouse is not open on weekends.)

Enter the Earth is based in North Carolina.  Our state accepts out-of-state resale certificates for wholesale purchases.

Domestic (USA) customers must attach a scan or photo of their current resale certificate to their application.  Unfortunately, a federal Employer Identification Number (EIN) is insufficient.  Your resale certificate may be a specific document or a form that you fill out instead, depending upon your home state.

We are required by law to retain a copy of your paperwork as proof that wholesale purchases are intended to be resold.  Unsure about what you need to submit?  Check out our list of state issued resale certificates.

Alaska, Delaware, Montana, New Hampshire, and Oregon do not have resale certificates because they do not collect sales tax statewide. The following paperwork can be submitted as a substitute:

Alaska: Business License
Delaware: Business License
Montana: Montana Business Registry Resale Certificate or Business License
New Hampshire: Business License
Oregon: Oregon Business Registry Resale Certificate or Business License

You can find more information at your state’s department of revenue website.

International customers should attach a scan or photo of official paperwork similar to a resale certificate, like a business license.  They can contact the wholesale warehouse manager Stephanie Henry directly with questions about their credentials.  Her email is stephanie@entertheearth.com.

Since wholesale purchases are intended to be resold, applications from outside the rock, mineral, and fossil trade may be denied.  If your business or organization legitimately resells our products, you can appeal by contacting Stephanie Henry the warehouse manager directly at stephanie@entertheearth.com.

Our warehouse is located just outside of downtown Asheville, North Carolina.  It is open by appointment only. Qualified wholesale customers may schedule a visit Monday to Friday, from 10:00 a.m. – 4:00 p.m. EST.  Unfortunately, it is not open to the general public.

You can reach us at 828-318-8607 to check for availability.  Please contact us at least 24 hours in advance.  Since the warehouse is closed over the weekend, Monday morning appointments need to be booked by the end of day Friday.  First time visitors must bring a copy of their resale certificate.  No walk-in appointments since the warehouse may be closed entirely when our crew is away at gem shows.

We are fully complying with the Buncombe County and North Carolina coronavirus safety mandates for reopening:

We are limiting the number of appointments to maintain social distancing.

A mask or face covering is required by county and state mandate.  (We have some available if you forget your own.)  Curbside pickup orders are available for those unable to wear a mask.  Please contact Stephanie Henry the warehouse manager at stephanie@entertheearth.com with your order.  It may take one to two business days for one to be prepared.

A hand sanitizing station is available at the front door.

We are routinely disinfecting shared surfaces in the warehouse like door handles, shopping carts, and tables.

Please ask permission before taking pictures or videos in our warehouse and gem show venues.  We do not allow live sales directly from our showroom.  While sending images to a client is understandable, we try not to disclose our wholesale pricing.  For example, we erase our price signs and stickers in our publicly shared images.

While we appreciate getting tagged on Instagram and Facebook, we know that many buyers want to protect their sources.  We intentionally refrain from liking or commenting on materials that may have come from us on social media. We try to balance supporting our community without implying a business relationship you may want private.  For example, we try to take gem show videos and photos without customers to protect your privacy.

If this is your first time shopping with us, please check out the ordering guide on our website.

While individual product pages are password protected, you can get a sense of the minerals, rocks, and fossils we sell by checking out our product description page.

Contact Information

Having difficulty accessing your wholesale account?  Need help changing your password?  Please contact Stephanie Henry the warehouse manager at stephanie@entertheearth.com.

Wholesale Warehouse
Phone: (828) 318-8607
Fax: (828) 348-4335
Hours: Monday to Friday
9:00am to 5:00pm EST

Our wholesale warehouse is only open by appointment.  Please call or email for availability and directions.

Stephanie Henry
Wholesale Warehouse Manager
Email: stephanie@entertheearth.com

Christopher Matthews
Wholesale Website and Social Media Manager
Office for Geological Research
Email: christopher@entertheearth.com